02 November 2012
A piece Humble pie
The definition of
not proud or arrogant; modest: to be humble although successful.
Recently a friend of mine used the word "humble" in a facebook post in which she wanted to share her recent success with her art venue. She stated that she was a humble woman, but so proud of what she collectively accomplished, she want to toot her horn a little.
I had to agree, she is a successful, and extremely talented yet humble woman that has not forgotten what it was like to start at the bottom. Even tho she is extremely busy now, she remains committed to her customers, friends, and counterparts.
Then a few days later, in my haste to finish a project for my website, realized I was out of a couple supplies. So I headed over to etsy, found what I wanted, purchased and sent a convo to the seller asking "Is there was any possibility she could ship the next day priority mail as I am in need of the supplies quickly"
The answer I got back shocked me..."if you want to upgrade your shipping there are options listed in my shop to purchase, otherwise you will be shipped in the order your purchase was received, I do not make one customer more important than another"
Wow, I didn't think I was asking to be more important than another customer, and I did pay priority rates, so I shouldn't have to pay more. I went back and looked at her shop and she was a very high volume seller so it is understandable she has lots of shipments everyday.
But the more I thought about it, I thought about how rude she was. I am very busy too, but I would never answer a customer request that negative manor if I could not full fill the request. So I convo'd her back and requested to cancel my order and to tell her that I did not appreciate her negative response that I had asked to be more important than her other customers.
Her response back was "I cancelled your order, I do not prioritize orders. You need to go have a glass of wine and relax"
Of course I was seething at that remark....she was pulling my strings. But I thought back to the word "humble". This seller needed to have a piece of humble pie set in front of her. It also reminded me that we all need to remain humble, no matter how successful we become in life.
and..btw...I did find the same supplies through another seller and she shipped then the next day!
Posted by Debbi at 11:06 AM